Dynamics 365 Customer Insights

A powerful data analytics and journeys solution for deeper customer insights and experiences.

Benefit

Dynamics 365 Customer Insights provides substantial benefit to customers through the streamlining of customer data.

Flexibility

Its comprehensive data and analytics capabilities offer organizations the flexibility to customize customer insights to meet their specific needs.

Future Longevity

Choosing Dynamics 365 Customer Insights gives customers assurance of future longevity of their customer insight capabilities.

Unlock Rich Insights and Transform Business Outcomes!

Dynamics 365 Customer Insights enables companies to use sophisticated behaviour analysis and customer segmentation to create relevant experiences for each customer and unlock the potential of every interaction. With predictive analytics and proactive engagement companies can build relationships with each customer and deliver personalized and timely communication tailored to each individual. With AI-driven segmentation companies can create precisely targeted campaigns to maximize the success of their customer engagement and significantly increase ROI.

Dynamics 365 Customer Insights provides enriched 360-degree customer profiles with actionable insights for better customer experiences

Dynamics 365 Customer Insights is a powerful tool that helps organisations leverage customer insights to develop smarter business strategies. With it, organisations can quickly create detailed customer profiles and discover new opportunities for growth. At the same time, it allows teams to capture actionable insights from customer conversations, survey responses, and other interactions that can be used to inform future decisions. Moreover, it helps organisations streamline customer service processes across departments and applications, thus ensuring consistent customer experiences. Dynamics 365 Customer Insights allows organisations to uncover valuable customer insights, gain previously unknown data synergies, and reach thoughtful customer engagements that can be tailored to each customer; ultimately resulting in improved customer conversion and loyalty.
  • Collect rich customer insights from all departments (marketing, sales, service and support)
  • Easily create 360-degree customer profiles based on interactions across channels, touchpoints and customer journeys
  • Create and apply dynamic customer segmentation (predefined and custom)
  • Leverage predictive analytics to detect customer sentiment and surface customer preferences
  • Learn about customer churn and identify patterns and trends with machine learning
  • Leverage embedded analytics and visualizations to deliver intuitive, interactive experiences

A workplace focused on experience and enabling teams to work together better

How we work is changing, and businesses must find new and better ways to communicate, collaborate, and automate to support employees in a world transitioning to hybrid work.

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We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.

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Your benefits:
  • Client-oriented
  • Independent
  • Competent
  • Results-driven
  • Problem-solving
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1

We Schedule a call at your convenience 

2

We do a discovery and consulting meting 

3

We prepare a proposal 

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